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DATBIRD's HYGEN

The SaaSo That Builds SaaS

Not just SaaS, but SaaSo — Service-as-a-Software. Build, launch, and scale AI services without the overhead.
With DatBird's HyGen, you can build, launch, and scale AI-powered SaaS offerings across industries without the heavy lifting.

HyGen is a multi-tenant Agentic AI platform — create, manage, and deploy AI agents for any industry.

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25+ years in Data & AI • Rust-secured platform • Multi-tenant by design

Why Now?

SaaS alone isn’t enough. The world needs SaaSo.
Businesses don’t just want tools. They want outcomes — booked meetings, resolved tickets, closed sales.
‍
HyGen delivers Service-as-a-Software: fully built agent workflows, pre-integrated with messaging, voice, and data systems. All the power of SaaS, combined with the accountability of a managed service.

Why?

Why HyGen?

What makes HyGen Special ..

Rust-Built Security

AI adoption stalls if enterprises don’t trust the infrastructure. HyGen solves this by using Rust — ensuring safety, performance, and reliability

Scale

Growing companies need more than one agent — they need a fleet. HyGen was designed as a multi-tenant Service-as-a-Software, powering thousands of agents from one dashboard.

Speed

Businesses can’t wait months to deploy AI. HyGen eliminates the build cycle with prebuilt service blueprints that launch in hours.

Agents for Every Stage of the Journey

Launch Faster with Pre-Built AI Agents. Proven flows for messaging, voice, FAQs, eKYC, referrals, and dashboards—configure, don’t code.

Marketing Agent

Auto-generates copy, creatives, and audiences; runs Meta/Google/WhatsApp campaigns; learns and scales what works

API Integration agent

API Integrations & Webhooks — Connects payments, CRM, calendars, and data—fits cleanly into your stack.

RAG Agent

Revenue Intelligence & Agent Coaching (feedback loop) — Learns from outcomes and coaches agents to lift close rates over time.

Dashboard Agent

Analytics Dashboard (KPIs) — See every KPI at a glance—AI insights for faster, smarter decisions.

Legal Agent

Legal, Regulatory & Compliance Guidance (India-ready) — Clear answers on rules and policies—builds trust while staying compliant.

TZ Aware Agent

Global/NRI-Aware Voice & Chat (locale, TZ aware) — Understands accents, locales, and time zones—serves NRI customers worldwide.

Product Demo Agent

Interactive Product Demo / Virtual Tour + Narration — Guided tours and narrated walkthroughs that sell even when you’re not there.

Customer Support Agent

Customer Support & Ticket Deflection Bot — Resolves FAQs, ticket updates, and statuses automatically—freeing your team.

Partner Agent

Channel Partner / Distributor Enablement Assistant — Gives partners instant answers, brochures, and pricing—aligned and selling 24/7.

Referral Agent

Referral, Reviews & Advocacy Automation — Asks at the right moment—turns happy clients into promoters and reviews into revenue.

Nurturing Agent

Lifecycle Nurture & Re-engagement (Email + WhatsApp) — 30-day follow-ups that nudge, educate, and convert—automatically.

FAQ Agent

Context-Aware Knowledge Assistant (RAG) / Project FAQs — Answers from your docs in plain language—policies and project FAQs made simple.

Document Agent

Document Collection, eKYC & e-Agreement Automation — Securely collects KYC, contracts, and signatures—paperwork done without the back-and-forth.

Booking Agent

Site-Visit / Appointment & Resource Scheduling — Books visits and demos to your calendar with smart reminders that reduce no-shows.

AI Voice Agent

Inbound Voice Triage & Qualification (AI Voice Agent) — Turns missed calls into conversations—qualifies, routes, and books while you sleep.

WhatsApp/Chat Agent

Messaging Lead Capture & Instant Support (WhatsApp/Chat) — Instant replies, pricing, and FAQs in seconds—more chats, more conversions.
See Pricing..

See SaaSo in Action in 90 seconds..

Watch how a single HyGen instance spins up real, revenue-generating AI services: create an agent → connect knowledge → deploy to WhatsApp/voice/web.

“In this 90-sec demo, see how HyGen replaces 10 sales reps with a single AI-driven service."
Launch my first Agent
Few Industries

Industries We Transform with SaaSo

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Turn leads into booked site visits — automatically, 24/7
Convert design inquiries into paid consultations with instant follow-ups
Automate vendor coordination, order tracking, and supply chain updates
Book rooms, upsell experiences, and answer FAQs without staff overload
Streamline patient triage, scheduling, and insurance forms — securely.
Onboard, tutor, and enroll students at scale with AI-powered assistance

🔥 New: Launch multi-tenant AI agents in days—not months. Early-adopter pricing available.

See Pricing

🔥 New: Launch multi-tenant AI agents in days—not months. Early-adopter pricing available.

See Pricing
Some Features

Everything you expect from SaaS — delivered as a Service

HyGen turns features into managed services, so you launch faster and scale without engineering overhead.

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Agent Factory

Choose a service blueprint (sales, support, compliance) and launch in hours—not months.

Service-Oriented Workflows

Prebuilt playbooks you can activate instantly, with channels and tools wired in.

Knowledge-as-a-Service

Centralized KB that agents pull from in real time—docs, SOPs, and data unified.

Multi-Tenant Control

Scale across orgs with roles, SSO, audit logs,and tenant-level governance baked in.

Payments & Billing

Built-in subscriptions, usage metering, and invoicing—ready to monetize from day one.

Rust-Secured Runtime

Safety, reliability, and speed at enterprise scale—HyGen is powered by Rust.

Do you Believe it

SaaSo works — here’s the proof

"HyGen was born because SaaS left too much burden on the client. Service-as-a-Software shifts the load back to us — so you scale without hiring armies of engineers." — Preethi Susan Isaac, Founder DatBird

🚀

3× Faster Deployment

Deployment vs custom SaaS builds

💰

60% Lower Overhead

Operational overhead (because we run it like a service)

📈

2–4× Higher Conversions

Conversion for businesses that adopt SaaSo

FAQs

Frequently Asked Questions

We are often asked...

What is Service-as-a-Software (SaaSo)?

SaaSo goes beyond SaaS. Instead of just giving you tools, we deliver fully managed services through software. With HyGen, you get AI workflows that work from day one — no engineering required.

How is SaaSo different from SaaS?

SaaS = software you must configure. SaaSo = service delivered as software. We build, run, and maintain the AI services for you, so you focus only on business outcomes.

Do I need engineers to launch HyGen?

No. HyGen comes with prebuilt blueprints. You can launch agents in hours without writing a single line of code.

Can I resell HyGen SaaSo services?

Yes. Our multi-tenant model allows agencies and consultants to resell HyGen as their own offering.

How do you secure my data?

HyGen is built in Rust, an industry-leading secure programming language. Your data is encrypted end-to-end, with enterprise-grade RBAC (role-based access control).

Can I integrate with my CRM and ERP?

Absolutely. HyGen supports integrations with major CRMs (Salesforce, HubSpot) and ERPs (SAP, Oracle) out-of-the-box.

How is pricing structured?

Pricing is subscription-based with pay-as-you-go usage metering. You only pay for the agents and services you actually use.

Still have questions?

Contact one of our experts to find out how we can help your business today.

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🔥 New: Launch multi-tenant AI agents in days—not months. Early-adopter pricing available.

See Pricing